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Box Office FAQ

Box Office FAQ

WHEN IS SERIESFEST: SEASON 8?

May 5-11, 2022

WHEN WILL THE SERIESFEST LINE-UP BE RELEASED?

The full SeriesFest: Season 8 line-up will be released Thursday April, 14.

WHAT IS INCLUDED IN SERIESFEST: SEASON 8?

SeriesFest: Season 8 will include our usual wide array of programs including: in-competition independent pilot screenings, innovation talks, our Centerpiece Red Rocks Night of Music & Television, panels, workshops, a live read, network events, and exciting and unique parties.

WHERE ARE FESTIVAL PROGRAMS TAKING PLACE?

SeriesFest: Season 8 will be taking place in person in Denver, CO at the Sie FilmCenter, Hotel Clio, Red Rocks Amphitheatre, and other venues throughout the city.

WHAT ARE THE SERIESFEST COVID PROTOCOLS?

SeriesFest: Season 8 will require all participants to wear masks in our indoor venues and all participants will be required to be fully vaccinated and provide proof of a completed primary vaccination series against Covid-19. The only exceptions will be the legally required accommodations for medical, disability and religious reasons.

Our full covid protocols are available HERE.

HOW DO I PURCHASE AND USE A PASS?

Festival passes will be available beginning March 21, 2022 and offered at a discount rate through April 18th.

A festival pass is the best option to explore the breadth of the festival and immerse in all the incredible programs that have been curated just for you. With a pass, you will be able to engage with the programs (according to your pass type) in which you are interested.

Please visit our pass page to determine the right experience for you.

To purchase a pass go HERE or visit our in person box office at the Sie Filmcenter (2510 East Colfax, Denver, CO) during regular hours.

HOW DO I PURCHASE AND USE TICKETS?

Individual tickets will be $15 and will be available beginning April 14th (discounts available for seniors, students and Denver Film members). When you purchase a ticket, your confirmation email will include information about program specifics and a code for you to present in order to enter the theater. This code may also be printed out.

Certain programs will have limited quantities of individual tickets available. Early purchase is recommended.

Before purchasing tickets, please be sure there are no venue or timing conflicts

During the Festival, ticketing will be available onsite at the Sie FilmCenter one hour in advance of the first program daily.

HOW CAN I BUY RED ROCKS TICKETS FOR LAKE STREET DIVE?

Tickets for the SeriesFest Centerpiece Benefit: A Night of TV and Music are available through the purchase of a SeriesFest pass (excepting Sie FilmCenter Passes) or through AXS tickets at: HERE

CAN I GET INTO A SOLD OUT SHOW?

If a screening’s allotment of advance tickets has sold out, there may be stand-by tickets available. Lines begin at the venue’s box office one hour prior to the screening time; those in the stand-by line will be let in just prior to the screening on a space-available basis.

HOW TO CREATE A SERIESFEST ACCOUNT

To purchase tickets and/or passes, you will be required to create an Eventive account.

Navigate HERE and follow the prompts.

HOW DO I VOTE FOR THE AUDIENCE AWARDS?

Once you have watched an eligible program, you will be sent an online ballot from your Eventive account. You may vote immediately or opt to do so at another point during the festival. You may vote ONCE on all the programs you have viewed. All voting must be complete by 12pm on Tuesday, May 10.

We encourage you to vote for all your eligible programs as a means of acknowledging the efforts of our creators and supporting their work.

HOW DO I ACCESS PARTIES?

Only SeriesFest: Season 8 passholders (excepting the Sie FilmCenter Pass) will have access to SeriesFest parties. Maybe you should buy a pass!

THE FINE PRINT

Review the programs you wish to attend and ensure there are no time conflicts.

All scheduled programs are in Mountain Standard Time.

Programs will have a set capacity. Admission via a pass is available on a first come, first serve basis. A pass (excepting the Champion Pass) does not guarantee entrance to programs.

All foreign language content will be shown in the original language with English subtitles.

Presentations do not carry an MPAA rating.

The festival schedule and guests are subject to change. Our website and social media platforms will have the most up-to-date information.

Attendees must be in seats 10 minutes prior to program start time. There is no late seating.

Recording devices are not permitted in the theaters.

All bags are subject to inspection.

Auditoriums must be cleared between screenings.

There are no refunds or exchanges.

IS SERIESFEST ACCEPTING SUBMISSIONS?

While submissions for the festival are now closed, we are accepting applications for the following programs:

Women Directing Mentorship (final deadline is ??)
Storytellers (final deadline is June ??)

SeriesFest: Season 9 submissions will open in the fall of 2022, so make sure to sign up for the newsletter HERE for upcoming submission announcements.

DOES SERIESFEST NEED VOLUNTEERS?

We appreciate your interest and would love your support May 5-11. Please reach out to seth@denverfilm.org.

FOR ADDITIONAL INFORMATION

SeriesFest Customer Support
boxoffice@seriesfest.com

Eventive Tech Support
https://watch.eventive.org/help